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At Chatbot Builder AI, innovation and growth are at the heart of what we do.

To meet the demands of our rapidly expanding community, we’ve recently implemented a significant upgrade to our backend infrastructure.

This move not only enhances performance but also future-proofs the platform to support your chatbot-building journey.

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Key Highlights of the Infrastructure Upgrade:

1. From Single to Multi-Server Architecture
   Previously, our app and database were managed on a single server. While this setup worked for a time, our growth called for a more scalable solution.
2. Google’s Enterprise Infrastructure
   We’ve transitioned to Google’s top-tier enterprise systems, ensuring state-of-the-art reliability and performance:
   • Dedicated servers for app processing.
   • Multiple database servers with advanced failover capabilities.
3. Automatic Load Balancing
   With automatic scaling across multiple servers, the platform now adjusts dynamically to handle increased demand without interruptions.
4. Database Redundancy and Failover
   Our data is now distributed across multiple servers. In the rare case of an issue, failover systems ensure uninterrupted service.

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What This Means for You:

• Seamless Performance: Faster response times and enhanced reliability, even during peak usage.
• Unmatched Scalability: As your chatbot projects grow, the platform grows with you—automatically.
• Robust Data Management: Your data is secure, and our failover systems keep it accessible under all circumstances.

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Need Assistance?

If you encounter any issues accessing your messages or flows, our support team is ready to help.

Reach out at support@chatbotbuilder.ai with your Account ID and Flow ID for quick resolution.

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A Platform Built for the Future

This infrastructure upgrade reflects our commitment to empowering creators with tools that are as dynamic and forward-thinking as their chatbot visions. As we scale together, expect continuous improvements that enhance your experience.

Thank you for being an integral part of our journey. Stay tuned for more updates as we continue to innovate!