Chatbot Builder AI Product Updates Changelog

November 2024

November 14, 2024 - Entry Point Links Tool Expanded

  • Entry Point Links Tool Expanded to include Webchat: Chatbot Builder AI’s Entry Point Links tool now supports creating trackable referral links for the following channels:
    • Webchat
    • Facebook Messenger
    • Instagram
    • WhatsApp
    • Telegram
  • Contacts Page Selection Bug Fixed: Fixed a minor issue where “Select All” appeared to select only 50 contacts; it now correctly selects all as intended.

November 11, 2024

  • Updated Global Terminology: Updated all references from “Prompt Templates” to “Agents” across WL & partner platforms, aligning with recent changes on Chatbot Builder AI’s side for consistency.
  • Human Handoff Setting: Adjusted the connect_user_to_human function settings. It remains available by default but is now disabled initially, providing users more control over the human handoff feature without automatic activation.
  • UI Adjustment for PWA View: Modified the UI to remain zoomed out while using the PWA view, enhancing the user experience with a broader, more consistent display.

November 8, 2024 - iOS Compatibility Enhancements

  • Enhanced Prompt Engineering Text Area: Improved compatibility with iOS for the prompt engineering text area, enhancing user experience on Apple devices.
  • Increased Fixed Dimensions: Increased fixed dimensions for Custom Instructions and User Message input fields to address iOS limitations on dynamic text area expansion, ensuring seamless usability across all devices.

November 5, 2024 - Contact Page Enhancements

  • Added Functionality: Businesses can now quickly assign a conversation to an admin directly from the contact page.
  • Enhanced Visibility: The contact page now shows clearer assignment details for each conversation, improving overall transparency and management.

November 4, 2024 - Brand Color Customization Enhancements

  • Enhanced Multiple-Choice Extension Customization: Improved the multiple-choice extension to allow seamless alignment with your selected brand color directly from the settings, replacing the default Meta Blue.
  • Refined Date and Date-Time Extensions: Updated the date and date-time extensions to display in your brand color choice, providing a cohesive and professional look that matches your settings for a more polished user experience.

November 3, 2024 - Enhanced Terminology and UI Consistency

  • Enhanced Terminology for Flexibility Across LLMs: Removed the term “Auto-GPT” and refined language throughout the interface to reflect Chatbot Builder AI’s commitment to supporting diversified LLMs beyond GPT-based models, including advanced architectures like Gemini’s Mixture of Experts, which selectively engages specialized agents based on input data.
  • UI Refinements for Consistency: Updated key phrases, including “Default Reply” to “Default Flow,” and standardized references to “OpenAI” across relevant pages to ensure clarity and alignment with our multi-model support framework.

November 2, 2024 - Assistant Tab UI V2 Enhancements Complete

  • Assistant Tab UI V2 Enhancements Complete: The Assistant tab’s new grid and menu layouts are live, delivering a cleaner, streamlined experience.
  • Admin Assistant Tab Dark Mode Bug Fixed: Resolved an issue with the Admin Assistant tab in dark mode, where images, GIFs, and videos appeared inverted. All visuals are now displaying correctly.
  • Font Upgrade to Montserrat: Updated to Montserrat as the official Chatbot Builder AI font, bringing a sharper, more professional look.
  • Upcoming UI & CRM Updates: Expect more UI improvements and CRM features rolling out in phases over the next few weeks.

November 1, 2024 - New HTML Editor in the Assistant Tab

  • HTML Editor Availability: Our new HTML Editor is now available in the Assistant Tab, ideal for perfecting emails and landing pages in CBB.
  • Easily Adjust Elements: Easily adjust elements like image size, bold text, and links.
  • Streamlined Editing: Streamline edits without needing to regenerate or switch tabs.
  • Refined Code Editing: Refine generated code directly in a visual editor for precision and ease.
October 2024

October 30, 2024 - Transition to SWARM-Based Agents

  • Prompt Templates Renamed to Agents: Aligned with OpenAI's SWARM framework, "Prompt Templates" are now "Agents." Agents are custom instructions for LLM prompts that operate independently, hand off tasks, or collaborate within Auto-GPT or Flow builder.
  • Advanced Customization and Integration: Agents support custom instructions, structured user and bot message sequences, and integrated Functions, enabling precise, context-rich interactions that enhance response accuracy and adaptability across different LLMs.

October 29, 2024 - Flow Preview Tab in Assistant Window

  • Replaced the play button with a new "Preview" tab in the Assistant window for browser previews.
  • Allows in-builder flow previews (excluding emails and landing pages) once the flow is published.
  • Offers options to toggle conversation history and refresh the preview.
  • Simplifies the flow builder canvas, enhancing Assistant tab functionality with a full-screen view now also available.
  • Added a footer in the Assistant window to toggle the flow builder grid on/off and adjust size, improving grid control on mobile devices.

October 28, 2024 - CBB Turbo v2.5 Release

  • New API Integration: Integrated with 11 Labs eleven_turbo_v2_5 model, enabling enhanced voice synthesis and natural language understanding.
  • Improved Voice Quality: Smoother, more natural voice output for user interactions, driving greater user engagement.
  • Faster Response Times: Optimized processing for quicker responses with minimal delay, enhancing real-time interactions.
  • Enhanced Language Support: Broader and more accurate multi-language capabilities, improving international user experience.

October 25, 2024 - Grok Enabled in Flow Builder

  • Enabled Grok integration within the Flow Builder as scheduled.
  • Now accessible for streamlined autonomous operations directly in the Flow Builder.

October 24, 2024 - Grok Integration with Auto-GPT

  • Integrated Grok into Auto-GPT to enhance autonomous operations.
  • Scheduled to enable Grok within Flow Builder in 24 hours.
  • Now integrated with 4 world-class language models (LLMs) for unparalleled performance.

October 23, 2024 - Public Changelog Launch

  • Implemented public changelog to track and share platform updates.
  • Enhanced transparency and communication with users.

October 21, 2024 - Advanced Date & Time Operations

  • Enhanced date and time field capabilities with advanced calculations.
  • Added support for system field values (e.g., {{booking_date}}) in date/time custom fields.
  • Improved flexibility in date-based operations across the platform.

October 19, 2024 - Flow Builder Grid Enhancement

  • Implemented grid control system for flow builder.
  • Added keyboard shortcut Ctrl+G to toggle grid visibility.
  • Introduced grid control menu accessible via Ctrl+Shift+G.
September 2024

September 30, 2024 - Telegram Premium Integration

  • Launched full integration with Telegram premium features.
  • Enabled automated conversations for Telegram premium users.
  • Simplified two-step connection process for Telegram bot setup.

September 25, 2024 - Voice Message Control

  • Introduced voice message auto-reply controls.
  • Added voice selection options for bot responses.
  • Enhanced OpenAI voice integration settings.

September 20, 2024 - Message Scheduling

  • Implemented inbox message scheduling feature.
  • Enhanced productivity with timed message delivery.
  • Improved follow-up management capabilities.
August 2024

August 5, 2024 - Launched Free Training Courses with Kelly

  • Introduced a dedicated training tab for comprehensive learning resources.
  • Collaborated with Kelly, the Chatbot Queen, to develop expert training content.
  • Released over 10 free Chatbot Builder (CBB) training videos.
  • Enabled users to access on-demand training to enhance their chatbot development skills.
July 2024

July 10, 2024 - Server Upgrade for Enhanced Performance

  • Upgraded our server infrastructure to be 12x faster.
  • Ensured readiness for scaling with partners and agencies.
  • Optimized backend architecture to support increased traffic.
  • Improved load balancing to ensure efficient resource utilization.
June 2024

June 15, 2024 - Updated Built-In LLMs

  • Upgraded all 3 of our built-in language models to the latest versions.
  • Incorporated new language models for enhanced conversational capabilities.
  • Improved response accuracy and contextual understanding.
  • Enhanced scalability and performance of language processing.
May 2024

May 20, 2024 - Updated the Knowledge Base Builder

  • Enhanced extraction algorithms for more accurate data parsing.
  • Optimized construction processes for faster knowledge base generation.
  • Integrated new sources for comprehensive chatbot training data.
  • Improved user interface for managing knowledge bases.
April 2024

April 25, 2024 - AI Image Analysis

  • Integrated multi-field data extraction from JSON.
  • Added support for OpenAI, Claude, and Gemini image analysis.
  • Implemented structured data saving from AI responses.

April 10, 2024 - Message Scheduling

  • Implemented inbox message scheduling feature.
  • Enhanced productivity with timed message delivery.
  • Improved follow-up management capabilities.
March 2024

March 15, 2024 - Claude AI Integration

  • Launched Claude AI integration for enhanced conversational capabilities.
  • Implemented seamless integration with existing AI triggers.
  • Added automatic failover between AI providers.
  • Enhanced response quality and reliability for customer service automation.
  • Provided dual AI provider support for improved uptime.
February 2024

February 20, 2024 - Google Gemini Integration

  • Launched Google Gemini integration for advanced AI capabilities.
  • Enhanced natural language processing capabilities.
  • Added support for multiple AI providers.
  • Improved bot response accuracy and flexibility.
January 2024

January 25, 2024 - Webchat Design Contest Winners

  • Announced winners of the $2,000 Webchat Design Contest.
  • Showcased innovative webchat designs from the community.
  • Celebrated creative implementations of the webchat interface.
  • Recognized outstanding contributions to platform customization.