Chatbot Builder AI Product Updates Changelog

December 29, 2024 - New Features and Enhancements

• Persistent Menu Feature Enabled in Webchat Editor: The Webchat Editor has been updated to support fully functional persistent menus, providing users with a seamless customization experience.
  • Persistent menus now work as intended, allowing for effortless navigation and improved user interaction.
  • This update resolves previous issues and ensures consistent performance across all configurations.
• Streamlined Customization Experience: The Webchat Editor continues to offer unparalleled simplicity, enabling users to create highly customized webchats with ease.

December 28, 2024 - New Features and Enhancements

• Enhanced Conversation Memory for Webchat: We’ve upgraded the conversation memory feature to ensure it functions seamlessly across all browsers.
  • Improved consistency for users revisiting or navigating across sessions.
  • Reduced interruptions, providing a smoother and more reliable user experience.

December 21, 2024 - New Features and Enhancements

• New API Endpoints for WL Agencies and Enterprise Partners: We’ve introduced two new API endpoints to provide greater flexibility and control:
  • /super/accounts: Allows agencies to create new business accounts easily.
  • /super/users: Enables the creation of user accounts directly through the API.
• New LLM Model Available: The cutting-edge “o1 reasoning model” is now available for partners using their own OpenAI API key. This model brings advanced reasoning capabilities, making responses faster, smarter, and more accurate than ever before.
• Enhanced Appointment Scheduling Tool: Added a new text field on the appointment confirmation page, allowing agencies to include personalized messages or instructions that users will see immediately after booking.
• New Feature for External Requests: Enhanced External Requests functionality now allows the entire endpoint to be configured as a Custom User Field (CUF), not just the parameters. This provides even greater flexibility for dynamic integrations and workflows.

December 20, 2024 - Magic Links QR Code Customization

• Full Customization of Magic Links QR Codes: You can now fully customize your Magic Links QR Codes directly within your CBB account.
• Live Preview: Add your logo or images inside the QR Code and see a live preview as you make edits.
• Advanced Styling Options: Modify colors with solid or gradient fills, change styles, and more to fit your branding.

December 19, 2024 - Improved Instagram Integration

• Auto-Pause on Instagram Messages: Messaging from the Instagram app now automatically pauses the bot and switches to human agent mode, similar to Messenger.
• Bot Reactivation Rule: Introduced customizable rules to reactivate the bot after a set time, ensuring seamless automation after human interactions.

December 15, 2024 - Webchat Editor Advanced Customization

• Launcher Settings: Added options to configure bubble color modes and gradient customization for seamless integration.
• Icon Settings: Introduced precise control over bubble and icon dimensions, including width, height, and percentage-based scaling relative to bubble size.
• Popup Settings: Enabled customization of popup messages with editable text, font size, colors, and positioning, including advanced border styling.
• Timer Settings: Added delay configurations for chat auto-open and popup display to enhance user engagement.

December 13, 2024 - UI & Model Integration Updates

• Gemini 2.0 Flash Model Integration: Integrated the cutting-edge Gemini 2.0 Flash model into the platform within 48 hours of its official launch, enabling advanced capabilities and improved performance for your chatbots.
• Video Tutorials Relocation: Moved the "Video Tutorials" tab from the side menu to the top-right corner’s question mark icon dropdown menu, improving accessibility and freeing up navigation space.

December 10, 2024 - Webchat Editor Customization & UI Improvements

• Customizable Message Corner Radius: Added the ability to individually control the corner radius for each message within the webchat editor, allowing for a more tailored and polished look.
• Advanced Border Controls for Messages & Avatars: Introduced new custom border options for both messages and avatars. Users can now adjust line color, thickness, or remove borders entirely, enabling finer aesthetic control.
• Icon Visibility Bug Fix: Resolved an issue where the mic and upload icons remained visible when disabled, ensuring a cleaner and more consistent interface in the webchat editor.

December 9, 2024 - Navigation Enhancements

• New "Agents," "Assistants," and "Functions" Tabs: Added dedicated tabs to the main navigation bar, enabling builders to quickly access, manage, and switch between their agents, assistants, and functions for a more streamlined workflow.

December 5, 2024 - Assistant Window Enhancements

• New Close Functionality: The Assistant window now closes with a double-click or by using the close button.
• Better Multitasking: You can keep the documentation or support chat open while moving around on your screen seamlessly.

• Revamped Video Tutorials Section: Updated the video tutorial section UI.

December 4, 2024 - Platform-Wide UI Overhaul

• Refined Professional Aesthetic: Updated to a sleek, polished look to elevate usability and overall design.
• Streamlined Navigation: Redesigned layouts make it easier and more intuitive to find what you need.
• These improvements are part of our commitment to making Chatbot Builder AI more efficient, user-friendly, and visually appealing.

December 3, 2024 - Knowledge Base Builder Updates

• "Save Work" Button: Lets you save your progress and content so you can pick up right where you left off.
• Instant Download: Easily download your newly created prompt or custom instructions as a .txt file for backups and version tracking.
• Simpler Layout: Improved layout and buttons for a smoother, easier experience.
• Mobile-Friendly Design: Optimized for easy use on any device, big or small.

December 2, 2024 - UI Update Alert: Streamlined Webchat Management

• We're excited to announce a new improvement to make your chatbot management experience even smoother! We've added "Manage Webchats" directly to the main navigation menu, making it easier than ever to access and control your webchat settings.
• What's New:
• "Manage Webchats" is now available in the main side menu
• Direct access without navigating through multiple pages
• Streamlined workflow for webchat configuration
• Where to Find It: Simply open your side menu, and you'll see "Manage Webchats" listed among the main navigation options. One click takes you straight to your webchat management section.
• Why This Matters: This update is part of our ongoing commitment to making Chatbot Builder AI more user-friendly and efficient. By bringing webchat management to the forefront, we're helping you save time and streamline your workflow.
• Start Using It Now: Log in to your Chatbot Builder AI account to see this new menu option in action. We're confident this small but mighty change will make a big difference in your day-to-day chatbot management.
• Keep an eye out for more updates as we continue to enhance your Chatbot Builder AI experience!

November 30, 2024 - Webchat Editor Final UI Enhancements

• Footer Addition: Added customizable footer section to complete the webchat design elements, allowing for branding and additional information display.
• Avatar Border Options: Introduced transparent border option in the Avatar Settings dropdown, providing more design flexibility for avatar customization.
• Enhanced Dropdown Headers: Updated the UI with new color styling for dropdown section headers, creating better visual hierarchy and improved navigation.
• UI Refinements: Various minor adjustments to ensure consistent spacing and alignment throughout the editor interface.

November 29, 2024 - Additional Polishing of the Webchat Editor

• Cleaner Interface: All main settings are now organized into collapsible dropdown menus (e.g., Message Settings, Font Settings, Avatar Settings, Icon Settings, Chat Input Settings). This ensures a more streamlined and user-friendly design.
• Reset Button: A reset button has been added at the bottom of the editor, allowing users to easily revert to default settings with a single click.

November 28, 2024 - Official Launch of the New Webchat Editor

• Header Customization: Fully customize your header with options for text size (default: 18px), text color, solid background colors, height adjustments (default: 60px), text alignment, and corner styles (rounded or squared). Add a custom logo via URL to further personalize your chatbot.
• Chat Area Styling: Apply solid colors or images to the chat area background, set message text size (default: 14px), adjust corner styles (default: 60px), and customize colors for bot and user messages, including text and background.
• Font Customization: Select from ten font families (Helvetica, Arial, Times New Roman, Georgia, Courier New, Montserrat, Roboto, Open Sans, Lato, Ubuntu) to match your brand.
• Avatar Configuration: Toggle avatar visibility, adjust avatar size (default: 50px), choose avatar shapes (circle or square), customize border colors, and upload a custom avatar image via URL.
• Icon & Input Area Design: Enable or disable mic and upload icons, set solid background colors for the input area, customize text field background and text colors, and adjust corner styles for seamless design integration.

For a deeper dive, check out our blog post and the official documentation.

November 28, 2024 - Navigation Menu Improvements

• Streamlined Navigation Menu: Cleaned up and reorganized the navigation for a more intuitive user experience.
• Help Menu Enhancements: Moved several items from the main navigation menu to the “Help” drop-down (?) in the top-right corner of the Chatbot Builder AI dashboard. The following items are now accessible from the Help menu:
• PromptGPT
• Documentation
• Free Templates
• Video Requests
• Facebook Group
• Discord Community
• GPT Store
• Image Links
• Changelog

These adjustments declutter the main navigation while ensuring quick and easy access to essential resources in the Help menu.

November 25, 2024 - New Webchat Visual Editor

• Live Preview Window: See your customizations in real-time as you make changes.
• Header Customization: Adjust text content, size, color, and alignment. Customize background color and height. Choose between squared or rounded corners.
• Chat Area Styling: Set background colors or add custom background images. Customize message appearances for both bot and user. Control message text sizes and corner styles.
• Design Elements: Choose from five font families (Helvetica, Arial, Times New Roman, Georgia, Courier New). Configure avatar display, size, and shape. Customize input area appearance. Toggle upload and mic icons visibility.

November 14, 2024 - Entry Point Links Tool Expanded

• Entry Point Links Tool Expanded to include Webchat: Chatbot Builder AI’s Entry Point Links tool now supports creating trackable referral links for the following channels:
• Webchat
• Facebook Messenger
• Instagram
• WhatsApp
• Telegram
• Contacts Page Selection Bug Fixed: Fixed a minor issue where “Select All” appeared to select only 50 contacts; it now correctly selects all as intended.

November 11, 2024

• Updated Global Terminology: Updated all references from “Prompt Templates” to “Agents” across WL & partner platforms, aligning with recent changes on Chatbot Builder AI’s side for consistency.
• Human Handoff Setting: Adjusted the connect_user_to_human function settings. It remains available by default but is now disabled initially, providing users more control over the human handoff feature without automatic activation.
• UI Adjustment for PWA View: Modified the UI to remain zoomed out while using the PWA view, enhancing the user experience with a broader, more consistent display.

November 8, 2024 - iOS Compatibility Enhancements

• Enhanced Prompt Engineering Text Area: Improved compatibility with iOS for the prompt engineering text area, enhancing user experience on Apple devices.
• Increased Fixed Dimensions: Increased fixed dimensions for Custom Instructions and User Message input fields to address iOS limitations on dynamic text area expansion, ensuring seamless usability across all devices.

November 5, 2024 - Contact Page Enhancements

• Added Functionality: Businesses can now quickly assign a conversation to an admin directly from the contact page.
• Enhanced Visibility: The contact page now shows clearer assignment details for each conversation, improving overall transparency and management.

November 4, 2024 - Brand Color Customization Enhancements

• Enhanced Multiple-Choice Extension Customization: Improved the multiple-choice extension to allow seamless alignment with your selected brand color directly from the settings, replacing the default Meta Blue.
• Refined Date and Date-Time Extensions: Updated the date and date-time extensions to display in your brand color choice, providing a cohesive and professional look that matches your settings for a more polished user experience.

November 3, 2024 - Enhanced Terminology and UI Consistency

• Enhanced Terminology for Flexibility Across LLMs: Removed the term “Auto-GPT” and refined language throughout the interface to reflect Chatbot Builder AI’s commitment to supporting diversified LLMs beyond GPT-based models, including advanced architectures like Gemini’s Mixture of Experts, which selectively engages specialized agents based on input data.
• UI Refinements for Consistency: Updated key phrases, including “Default Reply” to “Default Flow,” and standardized references to “OpenAI” across relevant pages to ensure clarity and alignment with our multi-model support framework.

November 2, 2024 - Assistant Tab UI V2 Enhancements Complete

• Assistant Tab UI V2 Enhancements Complete: The Assistant tab’s new grid and menu layouts are live, delivering a cleaner, streamlined experience.
• Admin Assistant Tab Dark Mode Bug Fixed: Resolved an issue with the Admin Assistant tab in dark mode, where images, GIFs, and videos appeared inverted. All visuals are now displaying correctly.
• Font Upgrade to Montserrat: Updated to Montserrat as the official Chatbot Builder AI font, bringing a sharper, more professional look.
• Upcoming UI & CRM Updates: Expect more UI improvements and CRM features rolling out in phases over the next few weeks.

November 1, 2024 - New HTML Editor in the Assistant Tab

• HTML Editor Availability: Our new HTML Editor is now available in the Assistant Tab, ideal for perfecting emails and landing pages in CBB.
• Easily Adjust Elements: Easily adjust elements like image size, bold text, and links.
• Streamlined Editing: Streamline edits without needing to regenerate or switch tabs.
• Refined Code Editing: Refine generated code directly in a visual editor for precision and ease.

October 30, 2024 - Transition to SWARM-Based Agents

• Prompt Templates Renamed to Agents: As part of our proprietary SWARM framework, "Prompt Templates" are now called "Agents." Agents are custom instructions for LLM prompts that operate independently, collaborate, or hand off tasks within Auto-GPT or Flow Builder.
• Advanced Customization and Integration: Agents now support custom instructions, structured user and bot message sequences, and integrated Functions. This enables precise, context-rich interactions and enhances adaptability and response accuracy across various LLMs.

October 29, 2024 - Flow Preview Tab in Assistant Window

• Replaced the play button with a new "Preview" tab in the Assistant window for browser previews.
• Allows in-builder flow previews (excluding emails and landing pages) once the flow is published.
• Offers options to toggle conversation history and refresh the preview.
• Simplifies the flow builder canvas, enhancing Assistant tab functionality with a full-screen view now also available.
• Added a footer in the Assistant window to toggle the flow builder grid on/off and adjust size, improving grid control on mobile devices.

October 28, 2024 - CBB Turbo v2.5 Release

• New API Integration: Integrated with 11 Labs eleven_turbo_v2_5 model, enabling enhanced voice synthesis and natural language understanding.
• Improved Voice Quality: Smoother, more natural voice output for user interactions, driving greater user engagement.
• Faster Response Times: Optimized processing for quicker responses with minimal delay, enhancing real-time interactions.
• Enhanced Language Support: Broader and more accurate multi-language capabilities, improving international user experience.

October 25, 2024 - Grok Enabled in Flow Builder

• Enabled Grok integration within the Flow Builder as scheduled.
• Now accessible for streamlined autonomous operations directly in the Flow Builder.

October 24, 2024 - Grok Integration with Auto-GPT

• Integrated Grok into Auto-GPT to enhance autonomous operations.
• Scheduled to enable Grok within Flow Builder in 24 hours.
• Now integrated with 4 world-class language models (LLMs) for unparalleled performance.

October 23, 2024 - Public Changelog Launch

• Implemented public changelog to track and share platform updates.
• Enhanced transparency and communication with users.

October 21, 2024 - Advanced Date & Time Operations

• Enhanced date and time field capabilities with advanced calculations.
• Added support for system field values (e.g., {{booking_date}}) in date/time custom fields.
• Improved flexibility in date-based operations across the platform.

October 19, 2024 - Flow Builder Grid Enhancement

• Implemented grid control system for flow builder.
• Added keyboard shortcut Ctrl+G to toggle grid visibility.
• Introduced grid control menu accessible via Ctrl+Shift+G.

September 30, 2024 - Telegram Premium Integration

• Launched full integration with Telegram premium features.
• Enabled automated conversations for Telegram premium users.
• Simplified two-step connection process for Telegram bot setup.

September 25, 2024 - Voice Message Control

• Introduced voice message auto-reply controls.
• Added voice selection options for bot responses.
• Enhanced OpenAI voice integration settings.

September 20, 2024 - Message Scheduling

• Implemented inbox message scheduling feature.
• Enhanced productivity with timed message delivery.
• Improved follow-up management capabilities.

August 5, 2024 - Launched Free Training Courses with Kelly

• Introduced a dedicated training tab for comprehensive learning resources.
• Collaborated with Kelly, the Chatbot Queen, to develop expert training content.
• Released over 10 free Chatbot Builder (CBB) training videos.
• Enabled users to access on-demand training to enhance their chatbot development skills.

July 10, 2024 - Server Upgrade for Enhanced Performance

• Upgraded our server infrastructure to be 12x faster.
• Ensured readiness for scaling with partners and agencies.
• Optimized backend architecture to support increased traffic.
• Improved load balancing to ensure efficient resource utilization.

June 15, 2024 - Updated Built-In LLMs

• Upgraded all 3 of our built-in language models to the latest versions.
• Incorporated new language models for enhanced conversational capabilities.
• Improved response accuracy and contextual understanding.
• Enhanced scalability and performance of language processing.

May 20, 2024 - Updated the Knowledge Base Builder

• Enhanced extraction algorithms for more accurate data parsing.
• Optimized construction processes for faster knowledge base generation.
• Integrated new sources for comprehensive chatbot training data.
• Improved user interface for managing knowledge bases.

April 25, 2024 - AI Image Analysis

• Integrated multi-field data extraction from JSON.
• Added support for OpenAI, Claude, and Gemini image analysis.
• Implemented structured data saving from AI responses.

April 10, 2024 - Message Scheduling

• Implemented inbox message scheduling feature.
• Enhanced productivity with timed message delivery.
• Improved follow-up management capabilities.

March 15, 2024 - Claude AI Integration

• Launched Claude AI integration for enhanced conversational capabilities.
• Implemented seamless integration with existing AI triggers.
• Added automatic failover between AI providers.
• Enhanced response quality and reliability for customer service automation.
• Provided dual AI provider support for improved uptime.

February 20, 2024 - Google Gemini Integration

• Launched Google Gemini integration for advanced AI capabilities.
• Enhanced natural language processing capabilities.
• Added support for multiple AI providers.
• Improved bot response accuracy and flexibility.

January 25, 2024 - Webchat Design Contest Winners

• Announced winners of the $2,000 Webchat Design Contest.
• Showcased innovative webchat designs from the community.
• Celebrated creative implementations of the webchat interface.
• Recognized outstanding contributions to platform customization.